AI Use Survey!
UC San Diego, San Diego State University, and the San Diego Community College District are working together to understand how instructors and students view and use AI. Fill out our anonymous survey for a chance to win one of twenty $50 TritonCash cards or one of two Apple iPad Pros!
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Need assistance?
Visit our General Information page to learn how to connect to UC San Diego's residential network, and the services that are available to students who live on campus.
Get Connected
Connecting to ResNet-Guest-Device
Connect using password ResnetConnect. Devices without web browsers will need to be registered to access the network.
Learn MoreResNet Can Help
Internet connections
ResNet helps you connect your computer, laptop, and/or other devices to the high-speed campus network, and helps keep your connections safe and secure.
Repair services
ResNet can help you with malware removal, hardware and OS issues, and more. Covered services are free for students who live on campus.
Television
Spectrum provides SpectrumU app for on-campus students, and ResNet provides first-tier support for students using the SpectrumU service.
ResNet Help Desk
- Phone / Email
- Monday–Friday: 7 a.m. – 10 p.m.
- Saturday & Sunday: 12 p.m. – 3 p.m.
- Front Desk
- Monday to Friday: 8 a.m.– 4:30 p.m.
- Zoom & Chat
- Monday to Friday: 9 a.m. – 7 p.m.
Special 2025 Holiday Hours
- Phones
- December 22-23: 7 a.m. - 5 p.m.
- December 24 - January 1: CLOSED
- January 2: 7 a.m. - 7 p.m.
- January 3: CLOSED
- January 4: Resume regular hours.
- Front Desk at AP&M 1313
- December 22 - January 1: CLOSED
- January 2: Resume regular hours.
- Zoom Room:
- December 22 - 23: 9 a.m. - 5 p.m.
- December 24 - January 1: CLOSED
- January 2: Resume regular hours.
Call Us
- (858) 246-HELP (4357)
Visit Our Front Desk
- AP&M Room 1313 in Muir College (Google Maps | Apple Maps | UCSD Map)
Send us a Chat
- Visit the ITS Support Website and click the bubble on the bottom right to connect to an agent
Join us on Zoom
Check our Portal
Email Us
- resnet@ucsd.edu
- Make sure to include your
- UC San Diego username (username@ucsd.edu)
- Location (on- or off-campus)
- Phone number
- Operating system (e.g., macOS 14, Windows 11)
- Details about any software or applications you're having trouble with ("cannot connect to RESNET-PROTECTED")
What is ResNet?
Residential Networking (ResNet) is an HDH-funded group within UCSD’s Information Technology Services group. We provide network and computer support for students living in residence halls and on-campus apartments. Our goal is to assist, educate, and support customers in any way we can.