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General Information

Welcome to UC San Diego!

ResNet provides high speed data access at no extra charge to all students living in the undergraduate residence halls and apartments.

Getting Connected

See ResNet's pages about getting connected with SafeConnect:


FALL 2020 UPDATES:
As of Fall 2020, the ResNet network has been transitioned to a wireless-only infrastructure to improve wireless coverage throughout the residences. Wireless access is available throughout the residence including the common room and bedrooms, and wired connections are not available.

Note

Some residential locations have recently changed their names. Due to these recent changes, some wireless SSIDs have outdated names and will not be updated until Summer 2021. If you are in the following locations, you should connect to the listed networks.
Location Network SSID Prefix
Sixth College RESNET-NTPLLN
Seventh College RESNET-VILLAGE
The Village at Pepper Canyon RESNET-6TH 

All other ResNet SSIDs should match the location name.

If you experience any difficulty connecting to the network please contact ResNet.

Connecting your Computer

When you open your web browser, you will be redirected to the ResNet authentication page to register your connection using your UCSD username and password. You will then be prompted to download the SafeConnect "Policy Key." The Policy Key will check to ensure that your computer meets the UCSD Minimum Network Security Standards, and is safe to allow on the network. To ensure that your computer meets these network security standards, ensure the following are set up correctly before arriving on campus:

  1. OS & Software Updates: Always Keep your operating system and applications up-to-date and patched. When you are connected on ResNet, you will have access to your computer's updates even before registering.
  2. Goodbye Passwords, Hello Passphrases: Protect your computer by using a pass phrase. Easier to remember a more natural to type, a full sentence like "My favorite animal is the llama!" is actually much more secure than a shorter, harder to remember pass word like "I<3AMAs".
  3. Antivirus: Make sure that you have an antivirus software program that is updated and running. We strongly recommend against using Norton AntiVirus, McAfee AntiVirus, and their internet security software. Instead, we maintain information on recommended AntiVirus software.
  4. Firewall: ResNet is a public network. Enable your built-in firewall to protect your computer from external attacks. The firewall is designed to keep your computer safe by blocking unsolicited incoming requests by default.

Connecting your Gaming Console or Personal Wired Router

Gaming Consoles

If your console has a built-in web browser, simply register your console like your computer by connecting to ResNet and opening up the web browser. If your console does not have a built-in web browser, ResNet will need to manually register the console. See here for more information.

Routers

Due to radio interference and possible security risks, no residents are allowed to install any additional wireless networking equipment.

Logging into UCSD Accounts

New Students

If you are a new incoming student and do not know how to access your UCSD email, please check out our Activate Your UCSD Email page for instructions on how to set up and access your UCSD email. 

Resetting your Password

Your "Active Directory" password can be changed on our Global Password Change Tool. Please remember that this will reset all Active Directory passwords including email, myTritonlink, and Canvas. If you are having trouble using this tool, please contact the Service Desk at 858-246-4357 or check out our Walk-in hours

I have reset my password, but I still cannot access my UCSD email. 

If you have tried to reset your password but do not have access to your account, please contact the Service Desk for further assistance. Check out our Get Help page for information on our hours and location. 

Illegal File Sharing & Copyright

ResNet is a public network. Copyright agencies like the RIAA or MPAA (Recording Industry and Motion Picture Associations of America) routinely scan and target public university networks for people who are sharing copyrighted material such as music, TV shows, and movies using peer-to-peer software like BitTorrent, Vuze, Transmission, Popcorn Time, etc.

Illegal file sharing violates federal law and you can be sued for damages! If ResNet receives notice that your computer has downloaded or distributed copyrighted material illegally, your computer will be blocked.

ResNet recommends all students uninstall peer-to-peer programs and are available to assist with uninstallation. We also maintain a site with more information regarding file sharing, what's legal, and what's not.

Purchasing a Computer

ResNet provides support for both PCs and Macs, so buy according to your personal preference and your budget. When buying, make sure to review our requirements and recommendations.

The UC San Diego Bookstore has computers on display and provides educational discounts, so go try them out and find something you like.

You will also find both types of computers available to use in ETS computer labs, which are accessible throughout campus.

Recommended Accessories

We also highly recommend purchasing an external hard drive or USB storage device to back up your personal files and important school documents. There have been cases where students have lost their data due to hard drive failure or having their laptop stolen. Another option is to store your data through an online backup service, such as Dropbox or Google Drive.

Need Help?

ResNet is here to help you with your networking and computing needs!

During Move-In Weekend and Welcome week, check the ResNet guide to see when we'll be in your area.

After the quarter begins, we're available for in-person, phone, and email support, so don't hesitate to contact us!