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Network Connection Guide

 

Connecting to RESNET

RESNET-PROTECTED

To connect to RESNET, connect your device to the RESNET-PROTECTED Wi-Fi network and sign in with your Active Directory username (your UC San Diego e-mail without "@ucsd.edu") and your AD password. For a more in-depth guide for connecting to RESNET-PROTECTED, please review the following Knowledge Base article:  Connect to RESNET-PROTECTED. 

Android and Chromebook Users

To connect to RESNET-PROTECTED, Android and Chromebook users must select PEAP for their EAP method and MSCHAPV2 for their Phase 2 Authentication. For more information, see our guide:  Configure Android, Chromebook, and some Linux Devices to connect to RESNET-PROTECTED.

RESNET-GUEST-DEVICE

Devices without browser support or support for 5GHz Wi-Fi will need to be registered for—and connect to—the RESNET-GUEST-DEVICE network. You will need to first register your devices at mydevices.ucsd.edu using their MAC address. We maintain steps to find the MAC address of common devices here: Common Devices.

Once you have registered your device, connect it to RESNET-GUEST-DEVICE with the password ResnetConnect. Your device should be able to connect if it is registered.

For more information, see Available Networks.

File Sharing & Copyright

Downloading and sharing copyrighted material without authorization from the copyright holder is illegal. While UC San Diego does not track your internet browsing, if RESNET receives a copyright notice for a device associated with you, we are obligated by law to comply with that notice.

RESNET has a three-violation system in place for copyright that is outlined here:  DMCA Violations. We have also outlined it below:

Consequences of First, Second, and Third DMCA violations.
Violation Outcome
First Violation

Your connection will be blocked until you:

  1. Complete a security scan with RESNET.
  2. Complete a Copyright violation Canvas course.
  3. Accept the Copyright Agreement.
Second Violation

The same procedures as the first violation apply as well as the following:

  1. You will be referred to the Office of Student Conduct and may be subject to sanctions.
  2. You will meet with the RESNET manager.
Third Violation

The same procedures as the second violation apply as well as the following:

  1. Your connection to the UC San Diego network will be permanently blocked.
  2. You will be referred to the Office of Student Conduct again and may be subject to sanctions including a fine and suspension.

Connection Troubleshooting

For information on troubleshooting your connection to the RESNET network, please see the following Knowledge Base article:  Troubleshooting ResNet Connection Issues.

HDH Fix It

Alert

This form is only for housing maintenance requests. For any other issues, please contact us through any methods listed under "Still Need Help?"

Need standard maintenance and/or custodial issues in your residence? Please head over to HDH Fix It Maintenance Request and fill out the form at the bottom of the page.

In case of an emergency, please call 858.534.2600. Here are some examples of what would be deemed an "emergency":

  • a clogged toilet/drain
  • uncontrollable leak
  • a lock problem
or anything that you feel is a hazard to your safety. When calling, please be prepared to give the college name, building name/number, suite/apartment number, and your telephone number.

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