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ResNet Can Help

Internet connections

ResNet helps you connect your computer, laptop, and/or other devices to the high-speed campus network, and helps keep your connections safe and secure.

About the campus network

Repair services

ResNet can help you with malware removal, hardware and OS issues, and more. Covered services are free for students who live on campus.

About in-house repairs

Television

Spectrum provides cable TV service and the SpectrumU app for on-campus students, and ResNet provides first-tier support for students using the Spectrum TV service.

More about TV service

ResNet Help Desk

Support Hours

  • Phone / Email
    • Monday to Friday: 7 a.m. – 10 p.m.
    • Saturday & Sunday: Noon – 3 p.m.
  • Chat
    • Monday to Friday: 9 a.m. – 5 p.m.
    • Saturday & Sunday: Noon – 3 p.m.

Call Us

  • (858) 246-HELP (4357)

Send us a Chat

Check our Portal

Email Us

  • resnet@ucsd.edu
  • Make sure to include your
    • UC San Diego username (username@ucsd.edu)
    • Location on or off campus
    • Phone number
    • Operating system (e.g., macOS 10.15, Windows 10)
    • Details about any software or applications you're having trouble with (for example "cannot register my computer")

What is ResNet?

Residential Networking (ResNet) is an HDH-funded group within UCSD’s Information Technology Services group. We provide network and computer support for students living in residence halls and on-campus apartments. Our goal is to assist, educate, and support customers in any way we can.

Learn More