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Support Hours 

Our support hours are listed in the table below. Please note that our hours vary during school breaks (Winter Break and Summer Break outside of Summer Sessions).
Support Times
Support Area Hours We're Available
Phone / Email
  • Monday–Friday: 7 a.m. – 10 p.m.
  • Saturday–Sunday: 12 p.m. – 3 p.m.
  • Special 2025 Holiday Hours 
    • December 22-23: 7 a.m. - 5 p.m. 
    • December 24 - January 1: CLOSED
    • January 2: 7 a.m. - 7 p.m. 
    • January 3: CLOSED
    • January 4: Resume regular hours. 
Front Desk
  • Monday–Friday: 8 a.m. – 4:30 p.m.
  • Special 2025 Holiday Hours
    • December 22 - January 1: CLOSED
    • January 2: Resume regular hours.
Zoom & Chat
  • Monday–Friday: 9 a.m. – 7 p.m.
  • Special 2025 Holiday Hours 
    • December 22 - 23: 9 a.m. - 5 p.m. 
    • December 24 - January 1: CLOSED
    • January 2: Resume regular hours. 

Call Us

  • (858) 246-HELP (4357)

E-Mail Us

  • For all ResNet related questions: resnet@ucsd.edu
    Make sure to include your:
    • UC San Diego username (username@ucsd.edu)
    • Location on or off campus
    • Phone number
    • Operating system (eg. macOS 10.15, Windows 10)
    • Details about any software or applications you're having trouble with (for example "cannot register my computer").

Visit Our Front Desk

Join Us on Zoom

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