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ResNet Can Help

Internet connections

ResNet helps you connect your computer, laptop, and/or other devices to the high-speed campus network, and helps keep your connections safe and secure.

Check out our network connection guide

Repair services

ResNet can help you with malware removal, hardware and OS issues, and more. Covered services are free for students who live on campus.

Learn more about in-house repairs


Spectrum provides SpectrumU app for on-campus students, and ResNet provides first-tier support for students using the SpectrumU service.

Learn more about TV service

ResNet Help Desk

  • Phone / Email
    • Monday–Friday: 7 a.m. – 10 p.m.
    • Saturday & Sunday: 12 p.m. – 3 p.m.
  • Front Desk
    • Monday to Friday: 8 a.m.– 4:30 p.m.
  • Zoom & Chat
    • Monday to Friday: 9 a.m. – 7 p.m.

Call Us

  • (858) 246-HELP (4357) 

Visit Our Front Desk

Send us a Chat

Join us on Zoom

Check our Portal

Email Us

  • Make sure to include your
    • UC San Diego username (
    • Location (on- or off-campus)
    • Phone number
    • Operating system (e.g., macOS 14, Windows 11)
    • Details about any software or applications you're having trouble with ("cannot connect to RESNET-PROTECTED")

What is ResNet?

Residential Networking (ResNet) is an HDH-funded group within UCSD’s Information Technology Services group. We provide network and computer support for students living in residence halls and on-campus apartments. Our goal is to assist, educate, and support customers in any way we can.

Learn More