Need assistance?
Visit our General Information page to learn how to connect to UC San Diego's residential network, and the services that are available to students who live on campus.
Get Connected
Connecting to ResNet-Guest-Device
Connect using password ResnetConnect. Devices without web browsers will need to be registered to access the network.
Learn MoreResNet Can Help
Internet connections
ResNet helps you connect your computer, laptop, and/or other devices to the high-speed campus network, and helps keep your connections safe and secure.
Repair services
ResNet can help you with malware removal, hardware and OS issues, and more. Covered services are free for students who live on campus.
Television
Spectrum provides SpectrumU app for on-campus students, and ResNet provides first-tier support for students using the SpectrumU service.
ResNet Help Desk
- Phone / Email
- Monday–Friday
- July 9th - September 4th: 7:00 a.m. - 10:00 p.m.
- September 7th - September 18th: 7:00 a.m. - 7:00 p.m.
- September 21st - December 18th: 7:00 a.m. - 10:00 p.m.
- Saturday & Sunday
- July 11th & 12th: 12:00 p.m. - 3:00 p.m.
- July 18th - September 13th: 8:00 a.m. - 7:00 p.m.
- September 19th - December 13th: 12:00 p.m. - 3:00 p.m.
- Monday–Friday
- Front Desk
- Monday–Friday: 8 a.m. - 4:30 p.m.
- Zoom & Chat
- Monday–Friday
- July 9th - July 15th: 9:00 a.m. - 7:00 p.m.
- July 15th - September 18th: 7:00 a.m. - 7:00 p.m.
- September 21st - December 18th: 9:00 a.m. - 7:00 p.m.
- Monday–Friday
Call Us
- (858) 246-HELP (4357)
Visit Our Front Desk
- AP&M Room 1313 in Muir College (Google Maps | Apple Maps | UCSD Map)
Send us a Chat
- Visit the ITS Support Website and click the bubble on the bottom right to connect to an agent
Join us on Zoom
Check our Portal
Email Us
- resnet@ucsd.edu
- Make sure to include your
- UC San Diego username (username@ucsd.edu)
- Location (on- or off-campus)
- Phone number
- Operating system (e.g., macOS 14, Windows 11)
- Details about any software or applications you're having trouble with ("cannot connect to RESNET-PROTECTED")
What is ResNet?
Residential Networking (ResNet) is an HDH-funded group within UCSD’s Information Technology Services group. We provide network and computer support for students living in residence halls and on-campus apartments. Our goal is to assist, educate, and support customers in any way we can.