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How to Connect Your Devices to the Internet 

Connect to the ResNet Network

ResNet has two different wireless networks you can connect to, an encrypted and an unencrypted network. Read more on our available networks page to determine which one will work best for your device. 

Register Your Device for Network Access

Once you have connected to a ResNet network, you need to register your device for access.

Web Browser-Enabled Devices

If your device can access a web browser, then you can register your device by yourself. Once you connect to the network or open a web browser on your device, you should be automatically redirected to the ResNet registration page. Your login information will be your AD credentials (UCSD email without @ucsd.edu and the password to your UCSD email). You should only need to register your device once a year.

If you are not automatically redirected to the login page, please try going to "cnn.com" or "httpforever.com" which should prompt the captive portal to display. If you have any problems, please contact us.

Devices without Web Browsers 

If your device does not have a web browser, please follow the steps below:

  1. If your device is a printer, please refer to the printer section of the Common Devices page before registering.
  2. Determine the MAC address of your device. A MAC (Media Access Control) Address is not your home or dorm address but rather a hardware address specific to your individual device. The MAC Address can also be listed on your device as Physical, Hardware, or Wi-Fi Address. If you don't know how to find the MAC Address for your device, please see our List of Common Devices for more information.
  3. Connect your device to the unencrypted network.
  4. From a computer that is currently connected to the ResNet network, open the following link and fill out the registration form: Register Your Device
  5. You should have network access immediately after registering your device.

Having issues?

  • You must be on the ResNet network to access the registration form.
  • Some devices like computers and smart phones cannot be registered through the registration form because they are expected to have browsers. If you have a device without a browser that cannot be registered through the registration form, please contact us and we can register your device for you.

Prohibited Devices

Personal wireless routers are not allowed in campus residences due to interference on UC San Diego wireless equipment. As stated in the Acceptable Use Policy, the installation of unauthorized networking equipment, such as wireless routers or network extenders, is strictly prohibited. 

Contact Us

Phone: (858) 246-4357
Chat: Connect to an agent
Portal: servicedesk.ucsd.edu
Email: resnet@ucsd.edu